New Verification Handbook Released

The Verification Handbook, released last week by the European Journalism Centre, features tools and advice on verifying content in breaking news situations. The handbook is currently accessible online, and will soon be available to download in full, and features a chapter from the Dart Center's Gavin Rees on coping with traumatic imagery.

The following text is excerpted from the introduction to the Verification Handbook: 

"The public relies on official sources such as news organizations, emergency services and government agencies to provide credible, timely information.

But, at the same time, these organizations and institutions increasingly look to the public, the crowd, to help source new information and bring important perspective and context. When it works, this creates a virtuous cycle: Official and established sources of information - government agencies, NGOs, news organizations - provide critical information in times of need, and work closely with the people on the ground who are first to see and document an emergency.

To achieve this, journalists and humanitarian and emergency workers must become adept at using social media and other sources to gather, triangulate and verify the often conflicting information emerging during a disaster. They require proven processes, trustworthy tools, and tried and true techniques. Most of all, they need to gain all of the aforementioned before a disaster occurs.

A disaster is no time to try to verify on the fly. It's not the moment to figure out what your standards and practices are for handling crowdsourced information. Yet it's what many - too many - newsrooms and other organizations do.

Fortunately, an abundance of tools, technologies and best practices have emerged in recent years that enable anyone to master the new art of verification, and more are being developed all the time. 

It is, in the end, about achieving a harmony of two core elements: Preparing, training and coordinating people in advance and during an emergency; and providing them with access and resources to enable them to take full advantage of the ever-evolving tools that can help with verification.

The combination of the human and the technological with a sense of direction and diligence is ultimately what helps speed and perfect verification. Admittedly, however, this is a new combination, and the landscape of tools and technologies can change quickly.

This book synthesizes the best advice and experience by drawing upon the expertise of leading practitioners from some of the world's top news organizations, NGOs, volunteer and technical communities, and even the United Nations. It offers essential guidance, tools and processes to help organizations and professionals serve the public with reliable, timely information when it matters most."

Click here to access the Verification Handbook online.